Orders received before 12 noon (between Monday to Friday) are typically dispatched on the same day (subject to stock availability).
Depending on the delivery service you have chosen, items are usually delivered within 2-3 working days.
For UK next day delivery, orders must be placed before 12 noon the previous working day. For a guaranteed Saturday delivery, please contact our mail order department directly.
Personalisation and embossing orders take up to an additional 10 working days from the date of your initial order.
Please contact us for any urgent deadlines before placing an order and we will do our best to meet your requirements.
If you need to add or remove any items from your order you will be able to do so within My Account. Alternatively, please contact our mail order department directly and they would be happy to make the amendments.
Please note that if your order has already been dispatched or sent for personalisation, we will not be able to amend your order