Orders received before 12 noon (between Monday to Friday) are typically despatched on the same day (subject to stock availability).
Depending on the delivery service you have chosen, items are usually delivered within 2-3 working days. For UK next day deilvery, orders must be placed before 12 noon the previous working day. For a guaranteed Saturday delivery, please contact ourmail order departmentdirectly.
Personalisation and embossing orders take up to an additional 10 working days from the date of your initial order.
Please enter any urgent deadlines in the “Further Instructions” box at the checkout and we will do our best to meet your requirements.
Christmas is upon us, so to ensure your gifts arrive in time please check our delivery cut-off dates below - order by the dates below to ensure guarantedd Christmas delivery.
UK Standard & Next Day Delivery: Thursday 20th December 2pm
UK Click & Collect: Friday 21st December 2pm to collect Monday 24th December
European & USA Delivery: Wednesday 19th December 2pm
Rest of the World: Monday 17th December 2pm
*Please allow longer for personalisation orders, if we are unable to fulfil a peronsalistion order in time for Christmas delivery we will contact you to let you know.
Amending your order
If you need to add or remove any items from your order you will be able to do so within My Account. Alternatively, please contact ourmail order department directly and they would be happy to make the amendments.
Please note that if your order has already been despatched or sent for personalisation, we will not be able to amend your order.