UK Shipping Options and Costs
Click & Collect
Our Click and Collect service allows you to collect your item(s) free of charge from either of our stores, in Burlington Gardens or Sloane Street.
Our collection days run Monday – Saturday within our store opening hours, please be aware the earliest available collection will be 48hours from the date of purchase.
How to use:
Please select our Click and Collect option at the bottom of the first section of our checkout process. Then select your preferred store, followed by a preferred day and time from the available drop-down options. The earliest date of collection available will be 48 hours after your order is placed.
If we require any more time for your order to be ready for collection – in case of stock availability or busy personalisation periods, we will contact you within 24hours to make you aware.
International Shipping Options and Costs
We are very happy to arrange delivery overseas. You will need to enter the delivery address information at checkout in order to obtain a price for the delivery costs. We offer two courier service options:
Lighter or less bulky items are less expensive to deliver via ‘Express Courier’, therefore you will not be offered the ‘Saver Courier’ option at checkout.
Customs, VAT & Import Duty Tracking your order
Your order can be tracked by viewing your order summary in My Account.
Within your order dispatch confirmation email, you will receive a tracking number to allow you to track your delivery directly with the courier.
Specifying a delivery date