Orders received before 12 noon (between Monday to Friday) are typically despatched on the same day (subject to stock availability).
Depending on the delivery service you have chosen, items are usually delivered within 2-3 working days. For UK next day deilvery, orders must be placed before 12 noon the previous working day. For a guaranteed Saturday delivery, please contact ourmail order departmentdirectly.
Personalisation and embossing orders take up to an additional 10 working days from the date of your initial order.
Please enter any urgent deadlines in the “Further Instructions” box at the checkout and we will do our best to meet your requirements.
UK Shipping Options and Costs
Royal Mail First Class Recorded
£3.75 for orders up to £75 in value.
Monday to Friday, excluding public holidays. Order by 12pm previous working day. Not available on personalised items.
Royal Mail Next Day Special Delivery
£6.50 for orders up to £150 in value.
Monday to Friday, excluding public holidays. Order by 12pm previous working day.
Next Day Courier Service
£8.50 for orders over £150 in value.
Monday to Friday, excluding public holidays. Order by 12pm the previous working day.
International Shipping Options and Costs
We are very happy to arrange delivery overseas. You will need to enter the delivery address information at checkout in order to obtain a price for the delivery costs. We offer two courier service options:
Express Courier – typically 1-4 working days depending on the country
Saver Courier – typically 4-8 working days depending on the country
Lighter or less bulky items are less expensive to deliver via ‘Express Courier’, therefore you will not be offered the ‘Saver Courier’ option at checkout.
Customs, VAT & Import Duty
Orders may sometimes be delayed at customs. In these cases, delivery times may be longer than those estimated.
For all orders outside of the European Union, VAT will be eliminated from the total cost of your order before shipping costs are added. However, please note that your order may be subject to import duty and local taxes that must be paid by you on receipt of your order. Rules vary by country and are determined by your local government.