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home
 Terms and ConditionsDelivery and
Returns
Delivery
If your order is
placed before midday Monday-Friday we will aim to despatch it
on the day of receipt providing the goods are in stock. Orders
placed after this time or at the weekend will be despatched on the
next working day.
All items are
gift wrapped.
On high value orders, Pickett automatically adds relevant shipping insurance. UK
Delivery
All orders will
be sent via special delivery or courier to arrive within 5 working
days. If you require your order to be delivered sooner please
contact our Mail Order department (phone: 020 7493 9072 or
email: mail.order@pickett.co.uk for a quote.
Due to the varying
weights of our products we are unable to provide a set cost for
orders over 5kg. If your order falls into this category our Mail
Order department will contact you with a quote for your agreement
before your order is processed.
International
Delivery
We are happy to
fulfil overseas orders. Please note that if your order is delivered
outside the European Union, it may attract import duty and local
taxes that must be paid by you on receipt of your parcel. Rules
vary by country and are determined by your local government.
Please note that it may take up to 2 weeks for your order to arrive depending on whereabouts in the world you are. All orders will be sent by a recognised courier and
you will be contacted by our Mail Order department with a quote for
your agreement before your order is processed.
Returns and
Exchanges
We are confident that you will be delighted with your new purchase but if for any reason we fail to meet your expectations you may return goods in perfect condition to: Mail Order Department, Pickett, 32/33 Burlington Arcade, Piccadilly, London, W1J 0PZ. If returned within 1 month of purchase we
will gladly exchange the item or issue a credit note. A full refund
will only be issued if the goods are returned within 10 working
days of receipt. Your receipt will be required for proof of
purchase and any refunds will be made by original payment
method. 
We advise customers to insure all
packages when returning goods as we cannot accept responsibility
for any goods returned that we do not receive. Payment of return
postage and any overseas duty is the responsibility of the
customer.
Please allow 7 working days for returns to be processed once they reach our Mail Order department and a further 3 days for any refund to appear in your account. Detailed below are the Pickett website Terms and
Conditions for use. The website is owned and operated by Oldavon
Ltd T/as Pickett. Our registered office is 18 Bentinck Street,
London, W1U 2AR - Company Registration Number
2236996.
All products on this site are supplied by Oldavon
Ltd T/as Pickett and are available to you subject to the following
Terms and Conditions. Please read through them carefully before
placing your order. By accessing this website and placing an order
you agree to be bound by these Terms and Conditions. The Terms and
Conditions may change from time to time without notice to you and
these changes will apply to any subsequent orders
received.
Privacy and Data Protection
Your privacy is taken very seriously and we will
ensure that all of your personal information is treated in
accordance with the applicable data protection laws in the UK. Your
personal information will be kept secure and any data that you
supply to us will be collected and used to enable us to fulfil your
order.
We also collect the data you enter on this site to track your usage. This information is used to save you typing in personal information every time you visit our site. It is also used for anonymous analysis about how our customers use our website. Security Policy
To ensure the security of your data your browser
will connect to a secure section of our site when you wish to make
a purchase. This is different from a normal Internet browsing
connection and your browser should show an icon to indicate that it
has made a secure connection. Your personal information is
encrypted as it travels over the Internet.
Order Acceptance
Acceptance of your order will not take place until
the goods are ready to be dispatched at which point the purchase
contract will be made and you will be charged. At this point we
will e-mail you an order confirmation.
We reserve the right to refuse an order. This may be as a result of the goods ordered being out of stock, a problem with obtaining payment authorisation or the identification of an error within the product information including price or promotion. If for any reason there is a problem with your order we will contact you. All purchase contracts shall be governed by the laws of England and any dispute between Oldavon Ltd and you, the customer, will be resolved exclusively in the courts of England. Payment
Payment can be made using all major credit and
debit cards. We will take all reasonable precautions within our
power to keep your order and payment details secure but, unless we
are negligent, we cannot be held liable for any loss or damages
caused as a result of unauthorised access to the information you
provide.
Payment by cheque is possible, such payments will require you to call the Pickett Mail Order Department and only Pickett receives cleared funds will the items be released. Please note that all prices may be subject to change without notice. Accuracy of Information
We make every effort to ensure that our product
descriptions are accurate. However, to the extent permitted by
applicable law, we do not warrant that the product descriptions,
colours or other content available on the site is accurate,
complete, reliable, current or error free. All sizes and
measurements are approximate.
Links to other websites
This site may contain links to other Internet
sites. We do not endorse any such sites and are not responsible for
the information, products or services contained on or accessible
through these sites. Your use and access of such sites is at your
own risk.
You must obtain our express written permission to link to this website. We reserve the right to withdraw our consent at any time to a link which in our opinion is inappropriate or controversial. Acceptable Use
This website may only be used in accordance with
these Terms and Conditions and, in any event, for lawful and proper
purposes. This includes complying with all applicable laws,
regulations and codes of practice within the UK or other
jurisdiction from which the site is accessed.
Limitation of Liability
To the extent that we are lawfully able to do so,
in no event will Oldavon Ltd be liable for any direct, indirect,
special, punitive, exemplary or consequential losses or damages
arising out of access to, or the use/inability to use, this website
or any information contained in it or arising out of the services
we provide. This includes loss of profit and the like, whether or
not in the contemplation of the parties, whether based on breach of
contract, tort (including negligence), product liability or
otherwise, even is advised of the possibility of such damages. This
does not affect your statutory rights.
Disclaimer of Warranty
To the maximum extent permitted by law, we disclaim
all implied warranties with regard to information, services and
materials contained on this website. This includes but is not
limited to warranties of title, fitness for a particular purpose,
merchantability and non-infringement of propriety or third-party
rights. All such information, services and materials are provided
"as is" and "as available" without warranty of any
kind.
Indemnification
You agree to indemnify, defend and hold us harmless
from any liability, loss, claim and expense (including reasonable
legal fees) related to your breach or misuse of these terms and
conditions.
Intellectual Property
All content and other material available on this
website or which forms part of the services including, but not
limited to, text, graphics, logos, button icons, images, data
compilations, software and the compilation thereof (the "content")
is the property of Oldavon Ltd. The logos and service marks
displayed on the website are the registered and unregistered marks
of Oldavon Ltd, its affiliates, licensors or partners, in the UK
and other countries and are protected by UK and international
law.
Neither the Content nor any other portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without prior written consent. General
These Terms and Conditions constitute the entire
agreement between us in respect of the use of our services and
website. They supersede all prior agreements, arrangements and
representations (save in respect of those made fraudulently).
If any of these Terms and Conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions which shall continue to be fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term. These Terms and Conditions will be interpreted and construed in accordance with the laws of England and will be subject to the exclusive jurisdiction of the English Courts. 
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